ZSHS Group Privacy Policy

Last updated: 11 January 2026

ZSHS Group (“ZSHS”, “we”, “our”, or “us”) is committed to protecting personal data and maintaining the confidentiality of information entrusted to us. This Privacy Policy sets out how we collect, use, disclose, and protect personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and applicable requirements.

1. Scope

This Policy applies to personal data that ZSHS collects through our website, forms, emails, phone calls, events, workshops, meetings, and other business interactions.

2. Personal Data We Collect

Depending on the context, we may collect:

Contact information (e.g., name, job title, company, email, phone number)

Business-related information shared with us for engagement purposes

Event or workshop registration details and preferences

Website interaction information (e.g., IP address, browser type, cookies), where applicable

3. Purposes of Collection, Use, and Disclosure

ZSHS may collect, use, and disclose personal data for the following purposes:

Responding to enquiries and requests

Organising and conducting workshops, events, and professional engagements

Providing insights, updates, and relevant communications

Performing due diligence and internal compliance checks where necessary

Managing contractual, administrative, billing, and record-keeping processes

Meeting legal, regulatory, and professional obligations

Protecting ZSHS’s legitimate business interests and ensuring service quality

Where required, ZSHS will obtain consent before collecting, using, or disclosing personal data.

4. Disclosure of Personal Data

ZSHS does not sell personal data. We may disclose personal data only where necessary, including:

To authorised ZSHS personnel on a need-to-know basis

To third-party service providers (e.g., IT, hosting, event platforms) engaged by ZSHS to support operations, subject to appropriate safeguards

To professional advisers and auditors where required

To regulators, law enforcement, or other authorities where disclosure is required by applicable law or regulatory requirements

5. Data Protection and Security

ZSHS maintains reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

6. Data Retention

ZSHS retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required for legal, regulatory, or professional obligations. Where data is no longer required, ZSHS will take reasonable steps to securely dispose of or anonymise it.

7. Accuracy of Personal Data

ZSHS takes reasonable steps to ensure that personal data in our possession is accurate and complete, where it is likely to be used to make a decision that affects the individual or to be disclosed to another organisation.

8. Access and Correction Requests

Individuals may request access to or correction of their personal data held by ZSHS, subject to applicable exceptions under the PDPA. ZSHS may require verification of identity and may charge a reasonable administrative fee as permitted by law.

9. Withdrawal of Consent

Individuals may withdraw consent for the collection, use, or disclosure of their personal data by contacting ZSHS. Withdrawal of consent may affect ZSHS’s ability to continue providing certain services or participation in certain engagements.

10. Cookies and Website Analytics

Where applicable, ZSHS’s website may use cookies or similar technologies to improve user experience and enable basic analytics. Users may adjust their browser settings to manage cookies. Disabling cookies may affect certain website functionality.

11. International Transfers

Where ZSHS transfers personal data outside Singapore (e.g., for secure hosting or operational support), we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to the PDPA.

12. Updates to This Policy

ZSHS may update this Privacy Policy from time to time. The updated version will be published on our website with the revised “Last updated” date.

13. Contact / Data Protection Enquiries

For enquiries, access/correction requests, or data protection matters, please contact:

ZSHS Group

Email: enquiry@fozl.sg

Address: 6 Raffles Quay, #14-02 to #14-06, Singapore 048580